COSIGNIA provides administration services relating to financial services products including health insurance, life insurance, disability insurances and trauma insurance.

Our capability in all aspects of the administrative function, from billing to claims management and employer support, is second to none. Our provision of Third Party Administration services focuses on the employee benefit market, with administration support given to insurers, reinsurers, broking organisations, employers and groups.

Cosignia’s administration services are based on the twin assets of the excellence and experience of our people, and are supported by the OMNI Insurance Administration software platform. This software is the most advanced administration platform available in the Asia Pacific region, and allows us to introduce administrative efficiency and cost reduction across all aspects of the administrative function.

Our clients are reinsurers, insurers, brokers, employers and employees. The Third Party Administration model allows all parties to receive administration services from Cosignia without duplication of effort or resource.

The services that Cosignia offers include:

• Full administration of health insurance products;
• Full administration of life and disability insurance products;
• Management of all aspects of billing, receipting and cash management;
• Completion of the new member process including co-ordination of underwriting;
• Complete management of claims including electronic assessment and pre-approvals;
• Claims related services include the management of medical provider relationships and liaison with the insurer, broker, employer and claimant as required;
• Management of the annual renewal process including all member and employer communication;
• Provision of enquiry services for the insurer, broker, employer and members;
• Calculation and management of reinsurance payments;
• Maintenance of web-based reporting and self-service for the insurer, broker, employer and member (under secure password driven logins);
• Tailored reporting as required;
• All other administration services as required.